Sample Documents
This page provides links to the various tools that were described in the presentations Creating Methodology and Bringing Quality and Management to End User Documentation. They include:
- Work Instructions: Provides an overview of main processes used in a company. Are used to train and inform.
- Checklists: Provide a short, concise list of items that can quickly be completed by users in order to help guarantee quality.
- Authorization Page: Completes the document cycle and approves documents (or other items) for release.
- Job Ticket: Opens the document writing and updating processes and lists the various details involved in the project.
For more information regarding these documents and their uses, see the Presentations mentioned above.